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To Upgrade or Not?

Jason Chisholm - Monday, October 26, 2009

Well, last week Microsoft launched Windows 7 to the public and the next wave of marketing battles has begun.  The MAC vs. PC war continues and it appears there is no end in sight.  Regardless of which side you choose, the upgrade question is inevitable.   With each MAC OS X and Windows version upgrade the discussion must be had and a decision will be made; to upgrade or not?

It’s not always as simple as we would like it to be.  Proceeding with an upgrade, should mean that things (process, systems, procedures, etc…) get better, right?   Not always.  The learning curve, possible adverse affect on other technologies, or just the time that it takes to make the conversion, can at times be so painful that the expected improvement is never worth the effort required to implement the upgrade.  How then does one determine if and when to proceed with the change and is there a simple answer?

In order to answer this question for our clients we must familiarize ourselves with and understand the client’s business, their processes, culture and goals.  We then leverage our experience and expertise to determine how a change to their technology, (IT or Telecommunications) will affect them.  We recognize that while something may be new, it may not always be better and at the same time we have discovered that just because something has worked perfectly for you in the past, it does not mean that there is not a better way.  Our answer to the upgrade question is this; Upgrade, as long as it enables you to meet your business goals in a more efficient and cost effective manner.  Appreciate the marketing campaigns and laugh at the commercials, but try not to look to them for answers to your business technology questions.  Look to us, that's our job.