Advancements in technology coupled with the entrepreneurial spirit has resulted in a growing number of outsourced service providers.  This boom has enabled businesses to outsource in an ever increasing capacity.  The recession and the effect of it on the economy have created a business environment where services that were once managed by (internal) full time employees (FTE’s) have been shifted to outsourced service providers in order to increase efficiency and save money.  In order to stay competitive and in some cases, just survive, most in the business world have been forced to do more with less. 

Today, established businesses and startups alike are now turning towards outsourced service providers (IT, HR, Marketing, etc…) to provide their organizations with the tools and services that allow them to meet their business goals and objectives.  The question of, “Should our business outsource?” has been replaced by, “Which provider should we outsource this function to?” 

A typical in-house IT FTE can cost a company in excess of $75,000 per year, not including benefits.  One resource with limited bandwidth and knowledge is now replaceable.  In exchange for the FTE model, you can substitute an organization of professionals that has the ability to meet the IT and Telecommunications needs of a business.  For a fraction of the cost a business can now find a partner that will guarantee them IT support services, virtual help desk and phone systems that work through the leveraging of technology and the appropriate mix of onsite consulting.  It is no wonder that outsourcing is here to stay.