For any good business to succeed it relies on its technology infrastructure and support today more than ever.  I understand that relationships with technology service providers get very close after many years of working together.  I would also expect that every organization will have some form of support relationship in place, be it internal staff or an outsourced provider.

What many organizations fail to do is periodically review that relationship from an objective standpoint and compare the costs and the benefits.  Technology today has created a shift in the model of traditional IT support and now many of the functions that required a physical consultant to be in house can now be managed remotely for a fraction of the cost.  The new model of IT support leverages technology to reduce support costs and while providing an arguably better level of service.

If it has been a while since you have reviewed your existing support relationship, I encourage you to do so.  I would also be happy to have an informal sit down with you to give you another perspective from a different service provider.  Once I understand your business and technology needs, I can give you a ball park on how our services would compare on price and service level.  From that meeting one of two things will happen.  We could validate that your current service provider is taking great care of you, which is good for you and bad for me.  Or we can find out that there are services and methods that you were unaware of that would improve your business, increase employee efficiency and save the organization money.  That would be a win for both of us.

Unitel, is a technology solutions provider with over 20 years of experience in IT and telecommunications.  We help organizations integrate their phone, desktop computer and mobile devices to create unified communications between the organization and its clients.  We also provides strategy, service and support for phone systems and IT infrastructure and we leverage technology to offer remote monitoring of your critical systems and have help desk services for immediate troubleshooting.  We also utilize senior and mid-level consultants for strategic work and hands on maintenance when required.

Be smart in 2010!  Set up a brief meeting with Unitel today to learn more and help determine if you are currently receiving the right level of support or if you could get more for less.  You have nothing to lose but money.